Legal
Vertical Acting Hub Privacy Policy
- Effective Date: August 21, 2026
- Last Updated:: August 21, 2026
Vertical Acting Hub LLC (“Vertical Acting Hub,” “we,” “our,” or “us”) respects your privacy and recognizes the importance of protecting personal information.
This Privacy Policy explains how Vertical Acting Hub LLC collects, uses, discloses, stores, and protects information when you visit or use Vertical Acting Hub, create an account, publish a talent profile, search for talent, communicate through the Platform, purchase services, or otherwise interact with us.
By using Vertical Acting Hub, you acknowledge the practices described in this Privacy Policy.
1. Information We May Collect
Depending upon how you use Vertical Acting Hub, we may collect the following categories of information.
Account Information
This may include:
- Name
- Email address
- Username
- Password or authentication information
- Telephone number
- Account type
- Professional role
- Account preferences
Actor Profile Information
Actors may voluntarily provide professional profile information such as:
- Headshots
- Photographs
- Biographies
- Professional credits
- Physical characteristics
- Playing-age ranges
- Skills
- Languages
- General locations or markets
- Videos
- Demo reels
- Professional links
- Representation information
- Union status
- Availability
- Other casting-related information
Some profile information may be publicly visible or available to registered or approved industry users depending upon account settings, membership level, and Platform functionality.
Producer and Casting Professional Information
We may collect information from producers, casting professionals, and other industry users including:
- Name
- Company
- Professional title
- Email address
- Telephone number
- Website
- Production information
- Professional credentials
- Verification information
- Industry role
Communications
If users communicate through Vertical Acting Hub, contact customer service, report another user, submit an inquiry, or otherwise communicate with us, we may collect and retain those communications as reasonably necessary to provide services, investigate reports, maintain security, enforce our policies, and resolve disputes.
Payment Information
If paid services are offered, payments may be processed by third-party payment processors.
Vertical Acting Hub LLC may receive transaction-related information such as:
- Payment status
- Subscription level
- Billing name
- Transaction identifier
- Purchase history
- Limited billing details
We generally do not intend to store complete payment-card numbers when payments are handled by third-party payment processors.
Technical Information
When you use the Platform, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Referral information
- Approximate geographic information
- Login activit
- Cookies
- Analytics information
- Platform interactions
- Date and time of access
2. How We Use Information
Vertical Acting Hub LLC may use information to:
- Create and maintain accounts
- Create and display actor profiles
- Enable talent discovery
- Provide search functionality
- Connect actors with industry professionals
- Verify professional accounts
- Process subscriptions or transactions
- Operate and improve the Platform
- Personalize Platform functionality
- Communicate with users
- Provide customer support
- Respond to inquiries
- Prevent fraud
- Investigate misconduct
- Protect Platform security
- Enforce our Terms of Service
- Meet legal requirements
- Analyze Platform performance
- Develop new features and services
- Maintain records reasonably necessary to operate our business
3. Public Profile Information
Vertical Acting Hub is designed in part as a professional talent-discovery platform.
Actors should understand that information intentionally included in a public profile may be visible to other people.
Depending upon Platform settings, public information could potentially be indexed by search engines.
We strongly recommend that actors do not publish their home addresses, Social Security numbers, banking information, government identification numbers, passwords, financial account numbers, or other highly sensitive information as part of their profiles.
Actors may instead provide their general professional market or location, such as Atlanta, Georgia, rather than a residential address.
4. Information Available to Industry Professionals
Certain actor profile information may be made available to registered or approved:
- Producers
- Casting directors
- Production companies
- Agencies
- Directors
- Filmmakers
- Studios
- Networks
- Content creators
- Other entertainment professionals
Providing professional talent discovery is a core function of Vertical Acting Hub.
Access to particular information may depend upon account type, verification status, membership level, privacy settings, and Platform functionality.
5. How We May Share Information
Vertical Acting Hub LLC may share information with service providers that help us operate the Platform.
These may include providers of:
- Website hosting
- Cloud storage
- Payment processing
- Email delivery
- Analytics
- Cybersecurity
- Customer support
- Database management
- Authentication
- Video or media hosting
- Website development and maintenance
These providers may process information as reasonably necessary to perform services for us and subject to applicable contractual and legal requirements.
We may also disclose information when reasonably necessary to:
- Comply with applicable law.
- Respond to legal process.
- Respond to valid court orders or government requests.
- Protect the rights or safety of users.
- Investigate fraud or misconduct.
- Protect against security threats.
- Enforce our agreements.
- Protect Vertical Acting Hub LLC and its legal rights.
6. Sale of Personal Information
Vertical Acting Hub LLC does not sell personal information for money unless we clearly disclose otherwise and provide any rights required by applicable law.
If our practices materially change, this Privacy Policy will be updated as required.
7. Artificial Intelligence and User Content
Vertical Acting Hub LLC does not grant third parties permission merely through access to the Platform to use actor photographs, videos, voices, performances, likenesses, profile information, or other user content to train artificial intelligence or machine-learning models.
Users may not scrape or systematically collect profile information for:
- AI training
- Machine-learning datasets
- Synthetic media
- Digital replicas
- Facial-recognition databases
- Voice cloning
- Unauthorized avatars
- Synthetic performances
- Similar technologies
This restriction does not prevent Vertical Acting Hub LLC from using ordinary technology necessary to operate, secure, search, moderate, or improve the Platform consistent with this Privacy Policy and applicable law.
8. Cookies and Analytics
Vertical Acting Hub may use cookies, pixels, analytics tools, and similar technologies to:
- Keep users logged in
- Remember preferences
- Measure website traffic
- Understand Platform usage
- Improve performance
- Prevent fraud
- Maintain security
- Understand how users find the Platform
- Support advertising or marketing where applicable
Users may be able to control certain cookies through browser settings or Platform consent tools.
Disabling certain cookies may affect Platform functionality.
9. Data Security
Vertical Acting Hub LLC uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction..
However, no internet transmission, database, website, or electronic storage system can be guaranteed to be completely secure.
Users are responsible for protecting their account credentials and should notify Vertical Acting Hub immediately if they suspect unauthorized access to their accounts.
Security concerns may be reported to: inquiries@verticalactinghub.com
10. Data Retention
Vertical Acting Hub LLC retains personal information for as long as reasonably necessary to:
- Provide the Platform
- Maintain accounts
- Complete transactions
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Prevent fraud
- Maintain security
- Protect users
- Maintain legitimate business records
Information that is no longer reasonably required may be deleted or anonymized in accordance with our retention practices and applicable law.
11. Your Privacy Choices and Rights
Depending upon your location and applicable law, you may have rights concerning your personal information.
These rights may include the ability to:
- Request access to certain personal information.
- Request correction of inaccurate information.
- Request deletion of certain information.
- Obtain information regarding certain disclosures.
- Opt out of certain data uses.
- Withdraw certain consent.
- Appeal certain privacy decisions where applicable.
Privacy requests may be submitted to: inquiries@verticalactinghub.com
Please include “Privacy Request” in the subject line.
We may need to verify your identity before processing certain requests.
12. Account and Profile Deletion
Users may request deletion of their accounts and profile information through available account controls or by contacting: inquiries@verticalactinghub.com
Please include “Account Deletion Request” in the subject line.
Some information may be retained where reasonably necessary or legally required, including records related to:
- Transactions
- Fraud prevention
- Security
- Legal claims
- Regulatory requirements
- Enforcement of agreements
- Abuse or misconduct investigations
Removal from active systems may not immediately remove information from secure backups.
13. Email and Other Communications
Users may unsubscribe from promotional emails using the unsubscribe mechanism provided in those communications.
Certain operational messages may still be sent when reasonably necessary to provide the Platform.
These may include:
- Account verification
- Password and security notifications
- Transaction information
- Safety notifications
- Policy updates
- Important account communications
14. Children's Privacy
Vertical Acting Hub is not intended for children under 13.
Unless Vertical Acting Hub establishes a dedicated parent- or guardian-managed minor account program, users must be at least 18 years old to independently create an account.
If Vertical Acting Hub LLC learns that personal information from a child has been collected in violation of applicable law, we will take appropriate steps to address and, where required, delete the information.
Parents or legal guardians who believe information concerning a child has been improperly submitted to Vertical Acting Hub should contact: inquiries@verticalactinghub.com
15. Third-Party Links and Services
Vertical Acting Hub may contain links to third-party websites, social networks, video services, payment services, production companies, or other platforms.
Their privacy practices are governed by their own privacy policies and terms.
Vertical Acting Hub LLC is not responsible for the privacy or security practices of independent third parties.
Users should review the privacy policies of third-party services before providing personal information to them.
16. Business Transfers
If Vertical Acting Hub LLC or substantially all or part of its business or assets is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale, investment transaction, or other business transaction, information associated with the Platform may be transferred as part of that transaction, subject to applicable law.
17. International Users
Vertical Acting Hub may be accessible to actors, producers, casting professionals, and other users outside the United States.
Information may be processed in the United States or other jurisdictions where our technology or service providers operate.
Users accessing the Platform internationally should understand that privacy laws and protections may differ among jurisdictions.
Where applicable law provides additional privacy rights, Vertical Acting Hub LLC will endeavor to honor those rights as required.
18. Do Not Track and Privacy Technologies
Certain browsers and devices may provide privacy preference signals or “Do Not Track” settings.
Our response to these technologies may depend upon Platform functionality and applicable legal requirements.
Where applicable law requires recognition of particular privacy preference signals, Vertical Acting Hub LLC will endeavor to comply with those requirements.
19. Changes to This Privacy Policy
Vertical Acting Hub LLC may update this Privacy Policy as the Platform, technology, legal requirements, or business practices change.
The updated Privacy Policy will display a revised Last Updated date.
Where required by law, users will receive additional notice of material changes.
Users are encouraged to periodically review this Privacy Policy.
20. Contact Us
For privacy questions, account requests, safety concerns, reports, or other inquiries, contact:
Vertical Acting Hub LLC
145 Robinson Drive
Fayetteville, GA 30214
For privacy-related matters, please include “Privacy Request” in the email subject line.